• Improved skills of personnel responsible for initial on-site clean-up operations.
• Ensure local staff can undertake safe and effective assessments and escalate the response if required.
• Maximise the use of local equipment and personnel

• Field supervisors
• Superintendents at marine terminals or refineries
• Any persons delegated to lead initial local response to incidents

Duration: 5 days

• Effective coordination of response.
• Correct decisions on response techniques and prioritised actions.
• Effective reporting to the overall spill management team.
• Efficient use of field resources.

• Personnel who have already undertaken a level 1 course and have increased supervisory responsibilities
• Any personnel designated to coordinate field activities
• Members of an incident management team

Duration: 5 days

• Full appreciation of the issues likely to arise during an incident and the means to address them.
• Effective command and control processes.
• Integration of external resources in cases of larger incidents.
• Understand how to achieve good media relations.

• Senior personnel in a spill management team.
• Those persons with overall responsibility for oil spill preparedness and response in an organization or department.

Duration: 3 days

• Develop a crisis management approach based on best practice.
• Understand when to invoke a crisis management plan.
• Describe what immediate actions should take place in the event of an incident.
• Assess the impact of a crisis on major stakeholders.

• Managers, executives and government officials with responsibility for business and organizational continuity following an incident.
• Senior managers and risk managers who require a good understanding of crisis management.

Duration: 4 days

• Correct allocation of resources at oiled shoreline sites.
• Safe operations undertaken in a controlled manner.
• Waste minimization and segregation strategies adopted.
• Motivated workforce that understand the objectives of their operations.

• Designated industry or government appointed Beachmasters.
• Personnel taking control of a shoreline clean-up operation, with the responsibility for the safety and supervision of shoreline-clean-up teams.

Duration: 3 days

• Mobilize a rapid response to incidents with appropriate resources.
• Fulfil internal and external reporting requirements.
• Understand the fundamental limitations of oil spill quantification and how to communicate these to other parties.

• Pilots of aircraft involved in industry offshore operations.
• Personnel designated as observers in a response team.
• Government officials who will receive reports of oil spills.

Duration: 2 days

• On-site personnel are competent in the maintenance and use of the first response equipment.
• Supporting resources can quickly integrate their expertise and equipment without needing to correct local efforts.

• Operations personnel required to make the first response at a facility with on-site equipment.
• Field supervisors who will be in charge of field operations at site.

Duration: 3 days

• Ensure your plans meet international and national guidelines.
• Identify opportunities to improve existing plans.
• Review the work of your oil spill planning consultants with confidence.

• Personnel charged with writing, reviewing or amending oil spill contingency plans.
• Authority personnel who must approve industry contingency plans.

Duration: 4 days

• Ensure staff have the confidence to convey the right messages to the media and NGOs.
• Develop a pro-active approach to dealing with external audiences and thereby influence reporting in a positive way.
• Learn to the communication tools to defuse a hostile or threatening situation with the media or NGOs.

• Oil spill response team managers and field supervisors who may be exposed to media and NGO representatives.
• On-scene commanders and incident managers who may be spokespeople during an incident.

Duration: 2 days

• Recognise the particular safety issues arising during an oil spill response.
• Develop or verify existing safety management systems to encompass oil spill response.

• Persons with health, safety and welfare responsibilities within a oil spill management team.
• Personnel who will be expected to perform supervisory roles during response operations.

Duration: 2 days

• Develop a systematic approach to shoreline response activities.
• Ensure correct allocation of response resources between sites.
• Provision of reliable and consistent information to internal management and external organizations.

• Those with a dedicated shoreline assessment role in a spill response team.
• Shoreline supervisors who will be expected to report on oiling conditions and clean-up progress.

Duration: 2 days

• Integrated response between clean-up operations and wildlife rehabilitation efforts.
• Develop understanding and partnership between industry organizations and personnel from the NGO sector.
• Establish a recognised wildlife response effort and prevent ineffective amateurs taking a lead.

• Personnel, volunteers and veterinarians who may be involved in the rehabilitation of birds and other oiled animals.
• Environmental advisors who may need to coordinate with specialist wildlife response teams.

Duration: 2 days